Soft skills are critical to effective team working. They are often overlooked when building tech teams. Professional expertise underpins our entire learning programme.
Communications with your customers
This course focuses on those questions everyone needs to ask to get a full picture of the task or project from the customers perspective.
Which style of communication is best to use in different scenarios? Email, phone or face-to-face. We take a look at when to use each type and explore their effectiveness.
This workshop is facilitated by using an assessment in order to identify career and leadership strengths and how to use those whilst working collaboratively.
We focus on each individual’s top 5 and see how these combine and contribute to the overall team’s execution, influencing, relationship building, and strategic thinking.